Patient Experience

We keep you and your family at the heart of what we do!

Not only is our clinical approach patient-centered, but so is everything else about you and your loved one’s experience while you’re with us. At Kindred, we feel that we must provide a patient experience that is second to none.

We welcome your feedback so we can better meet your needs, so please reach out to any of our team members when you need us. Your voice is a critical part of our effort to provide the best experience possible. 

Communication with Persons Having Language Barriers or Sensory Impairments

Kindred Hospital provides or assists you and your loved ones in obtaining interpretation or translation services as necessary and addresses the need of those with vision, speech, hearing and cognitive impairments.

The following communications mechanisms can be used:

• Lip Reading
• Written materials
• Communication board
• Interpretive Services
• Orally reading written material to you and/or your representative
• Using materials printed in your primary language

To read the information above in multiple languages, click here.

To read the entire communications policy, click here.