Explore Our Hospital
Our hospital has a lot to offer you and your loved one on the journey to improved health. Please check out our virtual tour, photo gallery and more to get a better understanding of where you and your loved one will be during the stay. If you have any questions about visitation that is not mentioned in the Visitor Information section, please be sure to give us a call!
Virtual Tour
Kindred Hospital Melbourne is excited to offer this virtual tour of our building.
Photo Gallery
Visitor Information
Visiting Hours
Visiting hours are between 9:00 am and 8:00 pm. If you have any special needs or requests related to visitation, please speak to the Nursing Supervisor. Children under 13 years old are not permitted to visit without prior approval of the Nursing Supervisor.
To visit a loved ones in the ICU, please see a member of our Nursing team as visits need to be structured around their recommendations based on your loved one’s condition.
Cafeteria
Our cafeteria is located on the first floor of the hospital. We provide a full-course lunch from 11:30 a.m. to 2:00 p.m. Vending machines provide snacks and drinks around the clock and are located in the in the cafeteria.
Parking and Security
Free visitor parking is provided in the lot in front of the hospital. While we strive to provide security for all areas of the hospital, we cannot be responsible for loss, damage, fire or theft of any vehicle parked on the hospital property.
Smoking Policy
To promote a healthier environment, we are a smoke-free facility and do not allow smoking on the hospital grounds. Please do not smoke in the hospital or at the front entrance.
Grievances
Our goal is to ensure a high-quality care experience for you and your loved ones. Please report any issues to our Patient Relations Representative or the Nursing Supervisor. If your concern continues, please contact Administration to complete the formal grievance procedure.
Patient Comments and Complaints
Because providing quality care with a personal touch is the ultimate goal of the Administration and Medical Staff of Kindred Hospital Melbourne, we have an ongoing program to monitor and act on your comments and complaints.
If you have a comment or complaint with regard to any aspect of your care, please speak to the Nursing Supervisor, Case Manager, Director of Quality Management, or the director of the department involved.
Gifts and Gratuities
Although our team members are not allowed to accept gifts and gratuities, we certainly appreciate your kind words. If you would like to write a letter of thanks to be posted prominently within the hospital, please give it to your loved one’s Nursing Supervisor.